Drama at work cost the average worker 2.5 hours a day!

Drama at work cost the average worker 2.5 hours a day!

Your company is wasting a lot of time on drama—according to my estimate, as much as 2.5 hours per employee every day. I know what you’re thinking. I speak with leaders from over 200 companies per year, and at almost every event I have, after I share this thought, someone comments: “2.5 hours of drama per employee per day? I just don’t see that in my organization.” That is because when most people hear the word “drama,” it conjures up pictures of a few highly emotional employees, heated team discussions and arguments, or heated watercooler conversations. My workplace drama definition includes anything that creates what I call “emotional waste,” mentally wasteful thought processes or unproductive behaviors that keep leaders or their teams from delivering the highest level of results. Drama includes complaining, judging, creating stories, gossiping, blaming, jumping to conclusions, meddling in others’ business, and simply put: arguing with reality. In 2015, I partnered with the Kantar Futures Company  to survey 800 leaders from more than 100 organizations that represent medical, technology, manufacturing and financial organizations about the time that they spend on drama. They reported spending 2.5 hours per day, per employee on drama. And here is what we learned about the percentage of time, per day, leaders were spending dealing with specific non-productive workplace behaviors:     32% – Addressing Ego Behaviors. These include your daily, “Got a minute?” conversations, which turn into 45 minutes of employee venting, much of which addresses things that have never happened or never will happen. It’s your time spent exhausted in mitigating workplace gossip, scorekeeping, and the energy invested in soothing employee...